Skip to main content
Peak Grounds logo
Peak Grounds Nottingham & Derby

Privacy Policy

Last updated: March 2026

1. Who We Are

Peak Grounds is a gardening and waste removal company based in Nottingham, serving Nottingham, Derby, and the wider East Midlands. We are the data controller for any personal information you provide to us.

Contact:
Email: contact@peakgrounds.co.uk
Phone: 07474 551546
Website: peakgrounds.co.uk

2. What Data We Collect

When you use our contact form, we collect:

  • Your name
  • Your phone number
  • Your email address (optional)
  • The service you are enquiring about
  • Details of your job or project (as entered in the message field)

We do not collect any sensitive personal data (such as financial details or health information).

3. How We Use Your Data

We use your data solely to:

  • Respond to your enquiry
  • Provide you with a quote for our services
  • Follow up on your request if you have not received a response

We will never sell your data to third parties or use it for unsolicited marketing.

4. Legal Basis for Processing

We process your personal data on the basis of legitimate interest (to respond to your service enquiry) and your consent (given when you tick the privacy checkbox and submit the form).

You may withdraw your consent at any time by contacting us at contact@peakgrounds.co.uk.

5. How We Store and Process Your Data

Your form submissions are processed via Web3Forms, a third-party form processing service. Web3Forms receives your submission and forwards it to our email address. Web3Forms acts as a data processor on our behalf and complies with GDPR requirements.

We store your enquiry details in our email inbox. We retain enquiry data for up to 12 months, after which it is deleted.

6. Cookies and Analytics

This website uses Google Analytics to understand how visitors use the site (pages visited, time on site, general location by region). Google Analytics uses cookies - small text files stored on your device.

We only activate Google Analytics if you accept cookies via the banner shown on your first visit. If you decline, no analytics cookies are set.

Google Analytics data is anonymised and aggregated. We do not use it to identify individual users. You can manage or delete cookies at any time via your browser settings.

7. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you
  • Rectification of any inaccurate data
  • Erasure ("right to be forgotten") of your data
  • Restriction of how we process your data
  • Data portability - receive your data in a structured format
  • Object to processing based on legitimate interest

To exercise any of these rights, contact us at contact@peakgrounds.co.uk. We will respond within 30 days.

8. Complaints

If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.

ICO website: ico.org.uk
ICO helpline: 0303 123 1113

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date. We recommend checking this page periodically.